Ordered based on pic from website. Was given option of $55, $65 or $75 price. Picked the $55 price and Expected same quality of bouquet pictured but smaller. Although very friendly staff, no compensation or refund offered. I let them know of my disappointment and that price I paid did not reflect product I received and was not what was pictured at all on website. Would not order from Finishing Touch again. Major disappointment.
The finishing touch cannot be beat. Every time I've dealt with them, they've gone above and beyond what I expected. It's so refreshing to find a business that actually cares about their customers and strives to meet their expectations. I cannot say enough good about them. If The Finishing Touch is not your florist then you are a fool. They cannot be beat! Thank again for all you do.
Came in town to visit my family and wanted something unique and special to cheer up my mom. The young lady I spoke to said she could fix me anything I needed. She said she was the fourth generation of florists in her family and was very helpful. She added flowers to a live plant arrangement and matched a bow and it was gorgeous. My mom really loved it, thank you.
This place is a place to shop. Not many moms and paps place like this any more. I ask if I can place a order a week in advice. Exactly a week a later they called back letting me now my order is ready for pick just as requested. Now that excellent customer service. I felt as valued customer.
They are the best..I been there customer for over a decade..very nice,helpful,generous,and loving people! There's no place in the Chicagoland better! God bless this company
The Finishing Touch Florist is a US Florist based in Crete, Illinois. The Finishing Touch Florist is located at 563 W Exchange St, Crete, IL 60417, USA.
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